Shipping Policy

Last Updated: July 10, 2026

Thank you for shopping with EnRouteGear! We strive to process and deliver your order as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding weekends and holidays.
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times vary depending on your location and the product ordered.

• United States: Approximately 5–12 business days
• International Orders: Approximately 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Tracking Your Order

Once your order ships, you'll receive a tracking number by email. Tracking updates may take 24–72 hours to appear after your package has been shipped.

Shipping Delays

While we work hard to deliver your order on time, occasional delays may occur due to weather, carrier issues, customs processing, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. EnRouteGear is not responsible for orders delivered to an incorrect address provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to resolve the issue and determine the best solution.

Questions?

If you have any questions about your order or shipping, please contact our customer support team through our Contact page. We're always happy to help.